Privacy Policy

Below you will find information on how Ava Wellness handles the personal information of those who visit our website. What personal information do we collect from the people that visit our blog, website or app? When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience. 

When do we collect information? 

We collect information from you when you subscribe to a newsletter, respond to a survey, fill out a form, use live chat or enter information on our site, or provide us with feedback on our products or services 

How do we use your information? 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: 

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. 

• To improve our website in order to better serve you. 

• To allow us to better service you in responding to your customer service requests. 

• To administer a contest, promotion, survey or other site feature. 

• To ask for ratings and reviews of services or products 

• To follow up with them after correspondence (live chat, email or phone inquiries) 

How do we protect your information? 

We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We never ask for credit card numbers. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. 

Do we use ‘cookies’? 

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. 

We use cookies to: 

• Understand and save user’s preferences for future visits. 

• Keep track of advertisements. 

• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that make your site experience more efficient and may not function properly. 

Third-party disclosure 

We do not sell, trade, or otherwise transfer to outside parties your personal information. 

Credit Card Information 

We may collect credit card information from consumers 18 years of age or older for payment if they place an order with us. The information is collected, validated by a third-party credit card processor, and stored using industry standard encryption. Credit card information is used only to fulfill an adult consumer’s order. 

Text Marketing and Notifications 

By subscribing to text notifications you agree to receive recurring automated marketing text messages at the phone number provided. Consent is not a condition of purchase. Text STOP to unsubscribe or HELP for help. Msg and data rates may apply. View Terms of use and privacy policy. 

Changes to this Policy

As our business changes, we reserve the right to change our Privacy Policy without prior notice to you. We will update this page when we do so. You should check our privacy policy frequently on this website to see recent changes.